Job Description

About the Role

The International Relations & Special Duties Division (IRSDD), Dean's Office, Faculty of Arts and Social Sciences, National University of Singapore, is seeking a Temporary Management Support Officer to provide administrative, logistical and operational support for its programmes and activities.

The successful candidate will support FASStrack Asia: The Summer School, FASStrack Youth Academy, the Student Exchange Programme (SEP), and other administrative matters within the Division.

Key Responsibilities

A. FASStrack Asia: The Summer School

Event Management and Logistics

• Coordinate FASStrack social events, including Check-In/Check-Out, Welcome Lunch, Farewell Dinner and other programme-related activities.
• Organise events in accordance with the University's procurement guidelines.
• Manage event publicity and communications, including emails to programme participants.
• Coordinate the engagement of student leaders and helpers, including hiring and claims under the NUS Student Work Scheme (NSWS).
• Provide on-site logistical and operational support for programme activities involving approximately 450 students and staff.
• Support occasional Saturday activities where required, with time off provided after the summer programme.

Programme Administration

• Respond to student enquiries, process applications, and monitor course enrolment.
• Send offer emails and liaise with the Office of the University Registrar (OUR) regarding Non-Graduating (NG) students' applications and supporting documents.
• Assist with course allocation and preparation of class lists for lecturers and departments.
• Coordinate with relevant University offices on student matriculation, venue bookings, accommodation arrangements, course information, and lecturer details.
• Prepare student feedback forms and consolidate lecturers' feedback for post-programme review.
• Maintain records of programme expenses and liaise with Finance colleagues on financial reconciliation.

B. FASStrack Youth Academy

• Provide administrative, logistical and event support for FASStrack Youth Academy programmes, including local and overseas editions where required.

C. Student Exchange Programme (SEP)

• Verify and consolidate students' application documents.
• Monitor submissions and follow up on outstanding documents or information.
• Provide administrative support for students' credit transfer matters.

Qualifications

•    Minimum GCE 'N' Level qualification or equivalent.