About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

Reporting to the Head, Programme Management, the hire will provide support for:

(1) Partnership and Exchange Programme
(2) EMBA Immersive Learning Experience
(3) Ranking & Alumni Engagement

The incumbent will be responsible for the following areas:

1. Partnership and Exchange Programme

Global Partnership Management

• Manage and strengthen relationships with existing international partner institutions.
• Monitor partnership performance and identify opportunities to expand strategic collaborations.
• Develop new partnerships that enhance the EMBA programmes' global network and participant learning opportunities.
• Coordinate partnership agreements, programme discussions and regular communications with overseas institutions.
• Support collaborative initiatives including exchange programmes, Global Network Weeks (GNW), study visits and other joint projects.

International Exchange and Global Network Week (Outgoing)

• Coordinate exchange offerings and participant quotas with partner institutions and global networks (e.g. GNAM/GNW).
• Promote exchange opportunities through information sessions and participant communications.
• Manage application, selection and allocation processes.
• Coordinate participant nominations with partner institutions.
• Advise participants throughout the exchange journey.
• Monitor academic outcomes, transcript collection and credit transfer processes.
• Maintain programme records and prepare management reports.

International Exchange and Global Network Week (Incoming)

• Coordinate incoming exchange nominations with partner institutions.
• Manage communications with incoming participants before and during their exchange.
• Work closely with programme teams to facilitate registration and onboarding.
• Organise orientation, welcome activities and participant support.
• Manage academic records, statements of results and certificates.
• Liaise with partner institutions on academic outcomes and completion matters.

2. EMBA Immersive Learning Experience

Partner with faculty members, corporate partners and external organisations to conceptualise, design and deliver high-impact experiential learning initiatives that enhance participant learning beyond the classroom.

Responsibilities include:

• Explore new destinations, organisations and experiential formats that enrich participants' global business exposure. Assist the programme to develop new immersive programmes.
• Collaborate with faculty to design immersive learning experiences that align with course learning objectives.
• Identify and cultivate corporate, government and industry partners for company visits, executive dialogues, innovation tours and field-based learning.
• Manage the planning and execution of local and overseas immersive programmes.
• Ensure seamless participant experience through effective logistics, stakeholder coordination and risk management.
• Evaluate programme outcomes and participant feedback, and continuously improve future immersive learning initiatives.

3. Ranking and Alumni Engagement

Global Rankings and Strategic Projects

• Support the Executive MBA Programmes' participation in international rankings and benchmarking exercises by:
  • Consolidating and validating programme data from multiple stakeholders.
  • Coordinating alumni communications and engagement initiatives related to rankings surveys.
  • Organising alumni briefing sessions and engagement events.
  • Supporting strategic initiatives that enhance programme reputation and global visibility.

Alumni and Community Engagement

• Develop and implement lifelong learning initiatives for EMBA alumni.
• Partner with the BIZAlum Office, alumni volunteers, class representatives and external stakeholders to strengthen alumni engagement.
• Organise networking events, executive learning programmes and community-building activities.
• Support alumni communications and outreach initiatives.
• Foster an active and connected EMBA alumni community that supports the programmes' long-term development.

Qualifications and Requirements

• Bachelor’s degree required; Master’s degree preferred (Business, Education, or related disciplines).
• Minimum 3–5 years (Assistant Manager) or 5–8 years (Manager) of relevant experience in higher education, executive education, or programme management.
• Prior experience in experiential learning is strongly preferred.
• Ability to manage multiple priorities in a fast-paces environment.
• Strong interpersonal, communication and stakeholder management skills.
• Good command of spoken and written English to effectively communicate with internal and external stakeholders.
• Proficient in Microsoft 365 suite (Excel, SharePoint, Teams, PowerPoint) and data management tools (Power BI, etc.)
• Familiarity with educational technology platforms (e.g., Canvas, Zoom, Power Automate, ChatGPT, or AI tools) an advantage.
• Demonstrated ability to manage projects independently with accountability.

Personal Attributes

• A team player who is proactive, reliable, and service-oriented.
• Curious, analytical, and open to innovation and technology-driven solutions.
• Passionate about executive education and lifelong learning.

(Appointment job grade will commensurate with the selected candidate's experience)