Job Description

Programme and Scholarship Administration
•    Own and drive end-to-end execution of the scholarship lifecycle, ensuring high-quality, timely, and outcomes-driven delivery across outreach, admissions, and selection.
•    Lead and execute selection processes with rigour, consistency, and alignment to programme standards.
•    Ensure accurate, compliant, and timely execution of scholarship disbursement and associated financial processes, with full accountability for delivery.
•    Continuously optimise workflows and processes to enhance operational efficiency, scalability, and service outcomes.
•    Deliver timely, data-driven operational insights and reporting to support decision-making and governance.

Scholar Performance and Experience
•    Drive scholar performance and progression through active monitoring against defined milestones, ensuring accountability for outcomes.
•    Proactively identify risks and own escalation management, implementing timely, effective interventions in collaboration with University support units.
•    Lead onboarding and integration to ensure scholars are set up for success and fully aligned with programme expectations.
•    Partner with academic mentors and faculties to align academic progression with programme objectives and performance standards.

Engagement, Partnerships and Programme Impact
•    Lead execution of high-impact events and engagement platforms that strengthen scholar development and overall programme experience.
•    Own and deepen industry partnerships to deliver relevant, outcome-focused exposure opportunities aligned with programme goals.
•    Drive alumni engagement as a strategic lever to support mentoring, networking, and programme visibility.

Stakeholder Management and Communications
•    Act as the primary operational lead accountable for stakeholder engagement across scholars, faculty, partners, and internal teams.
•    Ensure clear, consistent, and purpose-driven communications that enable effective programme delivery and stakeholder alignment.
•    Uphold quality and consistency of all outward-facing materials, ensuring alignment with institutional standards and positioning.

Operational Governance and Resource Management
•    Own programme operations, ensuring alignment with governance, risk, and compliance requirements.
•    Drive disciplined resource utilisation with accountability for budget performance and financial outcomes.
•    Partner with Finance and central units to ensure accurate forecasting, monitoring, and reporting.
•    Provide hands-on operational leadership to ensure seamless execution across all programme workstreams and stakeholders.

Qualifications

•    Bachelor’s degree in Science, Technology, Engineering, Mathematics (STEM), or an equivalent discipline is preferred.
•    Minimum 5 to 7 years of relevant experience in programme operations, delivery, or coordination, preferably within the academic, education, or public sector.
•    Experience in supporting student programmes, scholarships, or large-scale events will be advantageous.
•    Proven track record in stakeholder management, including engagement with senior academic staff, industry partners, and internal stakeholders, with the ability to align diverse expectations.
•    Meticulous and detail oriented, with strong accuracy in handling administrative processes, financial documentation, records, and reporting.
•    Strong commitment to student development and success, with the ability to provide responsive, professional, and empathetic support within a structured programme environment.
•    Effective organisational and coordination skills, with the ability to manage competing priorities and deliver outcomes in a fast-paced setting.
•    Proficiency in administrative systems, data management, and digital platforms, with the ability to leverage tools to support operational efficiency.
•    Self-driven with sound judgement, demonstrating initiative and a collaborative, service-oriented approach to work.