Job Description

•    Lead the automation initiatives for the administration of Master’s programmes (by coursework), encompassing admissions, academic affairs, and examination processes.
•    Identify opportunities for improving efficiency through automation and implement state-of-the-art solutions to streamline administrative workflows.
•    Execute assigned tasks within the Office of Graduate Programmes (OGP) with a high degree of efficiency, accuracy, and professionalism.
•    Collaborate with various stakeholders to ensure alignment and seamless execution of OGP operations.
•    Oversee all facets of the program admissions process, including the meticulous review and processing of applications.
•    Issue offer letters and manage subsequent student-related matters, such as the issuance of student cards and handling requests.
•    Ensure compliance with university policies and maintain accurate and confidential records of all admissions activities.
•    Manage all administrative processes pertaining to academic matters, including the organization and oversight of examinations and program commencements.
•    Ensure the smooth and organized execution of academic operations, addressing any issues promptly and effectively.
•    Undertake any other duties, tasks, and responsibilities as assigned by OGP management, demonstrating flexibility and a proactive approach to supporting the team.

Qualifications

•    Degree Holder with a minimum of 3 years of experience.
•    Proven experience in leading automation initiatives and implementing technological solutions to enhance operational efficiency; experience in Slate is highly desirable. 
•    Excellent communication and interpersonal skills, with the ability to interact effectively with students, faculty, and staff.
•    Excellent coordination and organization skills, with a customer service mindset.
•    Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines simultaneously.
•    Proficiency in using administrative software and tools, with a willingness to learn and adopt new technologies as needed.
•    Demonstrated problem-solving abilities and a proactive approach to addressing challenges.

More Information

Location: Kent Ridge Campus

Organization: College of Design and Engineering

Department : Dean's Office (College of Design & Eng)

Employee Referral Eligible:

Job requisition ID : 26928