Job Description

•    Manage enquiries and requests via the College of Design and Engineering Coursework Programmes mailbox, working with the postgraduate team to attend to programme-related matters and provide timely, professional responses.
•    Collaborate with internal and external stakeholders to ensure alignment and seamless execution of Office of Graduate Programmes operations.
•    Review and process applications meticulously, including academic credential verification, ensuring compliance with university policies and confidentiality of records.
•    Manage end-to-end administrative processes pertaining to academic matters such as admission, candidature, registration, examinations, and commencement.
•    Provide secretariat support for committee meetings and assist in orientation and commencement activities.
•    Support shared services across coursework and research programmes as required.
•    Manage and administer the full operational workflow of Continuing Education and Training (CET) programmes to maintain high efficiency and compliance.
•    Plan CET programme schedules, support instructor deployment, manage participant registration, track attendance, collate feedback, and report to the SkillsFuture Singapore (SSG) portal.
•    Support programme operations and funding management for both SSG-funded and non-SSG-funded programmes.
•    Prepare and support SSG audits and other external accreditation exercises.
•    Handle new course proposals, course maintenance, marketing, and website updates.
•    Oversee claims processing for SSG-funded courses and maintain CET programme assets.
•    Participate in continuous improvement initiatives to enhance productivity, operational efficiency, and stakeholder experience.

Qualifications

•    Good Bachelor’s degree in any discipline from a reputable university.
•    Minimum of 3 years of relevant working experience in the education industry, with a good understanding of national training frameworks and education technologies. Applicants without experience in the education industry may also apply.
•    Proficient in IT and Microsoft Office applications.
•    Possess good interpersonal, oral, and written communication skills.
•    Results-driven, meticulous, organized, self-motivated, and highly disciplined.
•    Proactive, efficient, and able to multi-task effectively.
•    Strong team player who can work collaboratively with various stakeholders to achieve desired outcomes, and engage effectively with people at different levels of the organization.
•    Resilient and resourceful, with good problem-solving and critical-thinking skills; thrives in a fast-paced, results-oriented, and dynamic work environment. 
•    Able to work independently with minimal supervision, manage tight deadlines, know when to escalate matters, and demonstrate a strong service-oriented mindset.

More Information

Location: Kent Ridge Campus

Organization: College of Design and Engineering

Department : Dean's Office (College of Design & Eng)

Employee Referral Eligible:

Job requisition ID : 30932