Management Assistant Officer (Office of Undergraduate Programmes)

Job Description

The incumbent will be part of a dynamic team in the Undergraduate Programmes section of the College of Design and Engineering (CDE) Dean’s Office. The team is responsible for managing and/or overseeing academic administration processes for undergraduate students, from admissions to graduation.

Primary Duties:
1.    Examination logistics 
•    Manage logistical preparation for CDE exam venues.
•    Coordinate with movers to manage venue set-up for CDE exam venues.
•    Conduct venue inspection before and during examinations period.
•    Attend to issues encountered by Department colleagues on-site.
•    Assist with examination audit duties.

2.    Undergraduate Teaching Opportunities Programme (UTOP)
•    Manage application and course registration end-to-end process.
•    Maintain website information and prepare email communication to students.
•    Issue contracts to students.
•    Collate and check final grades and marks from supervisors.

Secondary Duties:

3.    Course registration and class timetabling
•    Provide first line support for incoming phone calls and email enquiries from students.
•    Support course registration and class timetabling main I/C in other duties as assigned.

4.    General office support and administration
•    Provide first line support for incoming phone calls and walk-in queries.
•    Coordinate transcript archival and collection for students returning from student exchange.
•    Assist with overseas mailing of documents for students embarking on student exchange.
•    Check and collect mails.
•    Purchase office and pantry supplies.
•    Service printers.

5.    Others
•    Provide support in official department-wide events.
•    Support digital transformation initiatives.
 

Qualifications

•    Polytechnic Diploma holders preferred.
•    At least 2 years of working experience; candidates with no experience can also be considered.
•    Organised and meticulous.
•    Able to work effectively in a team.
•    Comfortable to use and learn new digital tools.
•    Experience in/exposure to the following will be an advantage, though not a requirement:
- Office 365
- PeopleSoft Campus Solutions
- Survey software such as Qualtrics

More Information

Location: Kent Ridge Campus

Organization: College of Design and Engineering

Department : Dean's Office (College of Design & Eng)

Employee Referral Eligible:

Job requisition ID : 22662