Job Description
Job Title:  Manager / Assistant Senior Manager (Strategic Initiatives and Operations)
Posting Start Date:  02/04/2025
Job Description: 

Job Description

Procurement and Finance Administration:
•    Lead and manage the procurement process for office related goods and services, ensuring timely and cost-effective acquisition, enhancing procurement strategies for best value.
•    Develop/enhance procurement strategies by conducting detailed market analysis and securing advantages terms through effective negotiations. 
•    Spearhead financial planning and budgeting processes for corporate admin, ensuring alignment with the organization's objectives.
•    Oversee invoice processing transactions, ensuring accuracy and compliance with financial policies and regulations.
•    Manage and monitor fixed assets, ensuring proper documentation, tracking, and maintenance. Support regular audits and assessments to ensure fixed asset compliance.
 

Vendor and Office Management:
•    Establish and maintain strong relationships with vendors to ensure high-quality service and cost-effective agreements.
•    Direct and manage office operations, including facilities management, to ensure a conducive working environment.
•    Lead the management of contracts and maintenance agreements with service providers and ensure seamless continuity and compliance.
•    Monitor the efficient management of the pantry and staff lounge supplies, including inventory control, restocking supplies using data analysis techniques.
 

Continuous Improvement Projects:
•    Identify and lead key projects aimed at continuous improvements across all areas of responsibility, and driving operational excellence.
•    Lead cross-functional teams in the planning, development, and implementation of process improvement initiatives, ensuring efficiency and effectiveness. 
•    Measure and report on the impact of process improvements, ensuring continuous enhancement of operational efficiency.
 

Customer Service:
•    Develop and implement customer service strategies to enhance the experience of internal and external stakeholders.
•    Ensure prompt and effective resolution of customer inquiries and issues.
•    Actively monitor feedback, analyse, and implement improvements to service delivery, ensuring the highest standards are maintained.
 

Strategic Alignment and Communication:
•    Collaborate with administrative leads to ensure alignment of administrative and operational policies with the strategic goals of the College.
•    Facilitate effective communication channels across the departments to ensure transparency and clarity in the dissemination of information regarding projects, initiatives, and operational changes.
•    Lead the development and delivery of reports and presentations to convey project strategic plans, project progress, and operational outcomes to stakeholders and decision-makers.
•    Support the integration of new initiatives, ensuring streamlined processes and resource allocation in line with departmental objectives.
•    Foster a culture of collaboration and continuous learning that align with strategic objectives and enhance departmental capabilities.

Qualifications

•    Minimum of 5 years of experience in Corporate Administration-related functions.
•    Bachelor's degree in any field is required. A degree in Business Administration, Finance, Supply Chain Management, or a related discipline is preferred and advantageous.
•    Proven relevant experience in vendor management, procurement, finance administration, and process improvement.
•    Strong leadership and team management skills.
•    Excellent analytical, problem-solving, and decision-making abilities.
•    Exceptional communication and negotiation skills.
•    Proficiency in relevant software and tools, such as ERP systems and Microsoft Office Suite.
•    Strong attention to detail and a high level of accuracy.
•    Ability to work independently and handle multiple projects simultaneously.
•    Demonstrated ability to drive change and improve processes.
•    A high level of integrity and professionalism.
 

More Information

Location: Kent Ridge Campus

Organization: College of Design and Engineering

Department : Dean's Office (College of Design & Eng)

Employee Referral Eligible:

Job requisition ID : 27866