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Business Analyst (Assistant Manager/ Manager)

Date: 28-Nov-2022

Location: UNIV ADMIN, Kent Ridge Campus, SG

Company: National University of Singapore

Job Description

This position reports to the Office of HR Shared Services and is the process and risk champion for OHR. This role will provide support to evaluate, simplify and continuously improve standards and processes across the HR functions through automation utilising process excellence methodology. The incumbent will collaborate with various OHR sections and function leads to understand business challenges and identify suitable solutions to resolve them. 
Duties & Responsibilities 
- Conduct data profiling and develop data quality rules to ensure data accuracy of HR records. 
- Support the issues management process and root causes analysis that ultimately increase data quality. 
- Collaborate closely with team members on ongoing development of best practices surrounding data governance activities and ensuring Data Quality practices are integrated successfully. 
- Facilitate the effective design and implementation of innovation and productivity tools in the context of the systems used in HR. 
- Lead opportunity assessments to identify suitable processes for automation/re-engineering. 
- Collaborate with IT specialist and HR stakeholders to implement automation solutions to address pain areas. 
- Manage and maintain applications and tools to meet business requirements and conduct troubleshooting to resolve solution issues. 
- As this role is new and developing, the incumbent is expected to undertake other appropriate duties as required for the effective operation of the team. 


- Degree in Computing/Information Technology with the knowledge of HR processes and proven track record of successfully delivering automation solutions, streamlined work processes, data migration, data analysis and data quality initiatives. 
- Candidates who possess a hybrid of business and IT skills and have worked as a BA in a HR environment is highly preferred. 
- Good knowledge and experience in one or more of the following applications: SuccessFactor, MS Office 365 PowerAutomate, Sharepoint, Robotics Process Automation, PowerDocs, Alteryx.
- Good understanding of operational processes in the HR functions. 
- Must be a self-starter and have hands-on experience in project management tools. 
- Strong facilitation, communication and presentation skills. 

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.


More Information

Location: Kent Ridge Campus

Organization: Office of Human Resources

Department : Shared Services

Employee Referral Eligible:

Job requisition ID : 12073