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Case Manager, University Counselling Services

Date: 29-Jul-2022

Location: Kent Ridge Campus, SG

Company: National University of Singapore


At NUS, we value the health and wellbeing of our students. We aim to facilitate people’s journey towards a state of complete physical, mental and social wellbeing, where we realise our own potential and are able to contribute meaningfully to our work and communities. Together, we can help our people to stay healthy and meaningfully engaged.


The University Counselling Services (UCS) (Health and Wellbeing, Office of the President) is responsible for the innovation, implementation and evaluation of health & wellbeing programmes which support the general student population in NUS, as well as specific students who are exposed to acute mentally-stressful events. As a Case Manager at UCS, you will provide case management support to individual students and work with departmental leaders to enhance students’ health and wellbeing. You will work with a team that is dynamic, fun, and most of all, passionate about supporting the health and wellbeing of our people.

Candidates should have a background in case management, nursing, psychology or social work (or relevant psychological professional training) and a hunger to explore new ways of enhancing the mental health of our people. Corporate consultative experience in programme management, as well as solid negotiation and communication skills are highly desirable.

Job Description

Join us to be a part of a multi-disciplinary team, providing: -    
- case management

- crisis management and interventions

- mental assessment health related assessments

- advocating for student’s mental health


- Bachelor’s degree in social work, psychology or nursing  

- Able to work with students and staff of culturally diverse backgrounds

- Able to collaborate and work in a team
- Able to conduct risk assessment and provide the necessary support and intervention

- Able to coordinate and manage the caseload of complex and potentially at risk- clients

- Good interpersonal and communication skills, including capacity to liaise with internal and

  external stakeholders

- Good command of written and spoken English

- Available to work after office hours and weekends as needed

- At least 3 yrs experience working within a mental health or community case management setting

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.

More Information

Location: Kent Ridge Campus

Organization: Office of the President

Department : University Counselling Services

Employee Referral Eligible:

Job requisition ID : 16297