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Manager/Asst Manager - Residential Life

Date: 26-Nov-2022

Location: HALLS, HOUSES AND STUDENT RESI, Kent Ridge Campus, SG

Company: National University of Singapore

Job Description

Job Purpose
Assisting the Master to oversee the operations of the hostel and residential life in conjunction with the hostel’s strategic planning.     

Duties and Responsibilities
•    Handle Student Admissions, Student Accommodation, Outreach, Corporate Communications & Student Life 
•    Research/ benchmark of residential life best practices and setting up of SOPs in the hostel
•    Assist students to settle into the hostel through orientation programme and ongoing residential programmes
•    Student advisory to residential activities to ensure that operational planning and direction is in line with program objectives, procedures (e.g. risk assessment, budget proposals), guidance and problem resolution
•    Communal standards enforcement in the hostel, outreach to students on compliance and maintaining student disciplinary records in NUS databases
•    Pandemic support in hostel including enforcement of safe management measures and isolation procedures
•    Support the Master in crisis management cases including response and follow up, advisory to these students and coordinating with Resident Fellows on such resident visits in the hostel
•    Assist the Master in the recruitment, selection, placement and performance appraisal of residential student leaders
•    Assist the Master in budgeting and finance admin
•    Liaison person between the hostel and other departments on hardware related issues, fire and safety issues and student matters.
•    Provide timely and effective administrative, logistical and welfare support to the Resident Staff and students
•    Manage projects in collaboration with other university offices and residential student groups to enrich the residential experiences of NUS students
•    Handling ad-hoc projects as and when assigned    


•    A University degree with at least 3 years of managerial and supervisory experience
•    A strong understanding of student life in a residential environment 
•    Proficiency in MS Office applications
•    Analytical, strong planning and organizational skills
•    Good writing, communication and interpersonal skills
•    Demonstrates excellent skills in teamwork, collaboration and attention to details
•    Organized and able to work well under pressure and with tight deadlines
•    Ability to be flexible and nimble to be effective in diverse settings
•    Candidates with experience in crisis management will have an advantage    

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.

More Information

Location: Kent Ridge Campus

Organization: Halls, Houses and Student Residences

Department : Prince George's Park Residence

Employee Referral Eligible:

Job requisition ID : 17479