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Senior Executive / Asst Senior Manager, Alumni Engagement and Communications

Date: 28-Sep-2022

Location: Kent Ridge Campus, SG

Company: National University of Singapore

About Us

The Office of Alumni Relation’s (OAR) mission is “to nurture mutually beneficial and lifelong relationships with alumni and engage them along NUS’ aspirations”. The Alumni Communications and Engagement (ACE) team exists to serve this purpose by reaching out to and strengthening bonds with the University’s 340,000-strong alumni community in the following ways:

  • Engaging alumni through multiple integrated marketing and communications platforms and developing a compelling and integrated brand and communications strategy that will nurture a sense of belonging in the University’s future alumni, inspire and intensify alumni pride in its current alumni; and
  • Engaging alumni in a wide range of programmes and activities (in-person and online). 

 

About 80 initiatives and events are organised annually to cultivate and engage all alumni and sometimes students. These include sports activities, enrichment workshops, alumni group meetings, talk and seminar series, film festivals, monthly movie nights, networking sessions and themed functions. 

In addition to OAR-run activities, the team also supports programmes and events initiated by the 77 alumni groups and 22 overseas alumni chapters; and are involved in sponsorship activities, bank affinity card collaboration and the administration of AlumPerks, AlumNET, uNivUS, conNectUS, students and alumni bursary programmes.

Duties & Responsibilities

You will be part of the Alumni Engagement and Communications team to create memorable experiences for our alumni face to face as well as virtually. The job has a high creative element and requirement for people engagement. 
The key responsibilities are as follows: 
Alumni Engagement

  • Be at the forefront of the knowledge economy as an exemplar of innovation and excellence in Alumni Services 
  • Keep up to date on global and regional trends that may be relevant to diverse groups of alumni 
  • Conduct research on current and upcoming trends and translate them into strategies and opportunities for engagement
  • Conceptualise and design new programmes and drive their development and implementation
  • Design and improve existing programmes to engage the diverse alumni body
  • Monitor the progress and evaluate outcomes and impact of programmes
  • Cultivate key stakeholders (eg. Faculties, Schools, Halls and Residential Colleges) and introduce opportunities for collaboration and growth through strategic platforms and events.
  • Identify and collaborate with external partners as required
  • Maintain up-to-date records of alumni participation, attendance, engagement programmes, activities and events
  • Conduct post-event debriefs and post-event surveys, analyse the results and make recommendations for improvement

Marketing & Communications 

  • Working with the communications team, develop marketing and publicity campaigns and/or programs to create awareness and drive participation of events/products created
  • Conceive and develop accompanying content marketing programs to ensure further outreach

Qualifications

  • A recognised degree and minimum 2 years’ experience with proven track record in Non-profit management/Business/Marketing/Events Management. Level of appointment will commensurate with the relevant years of experience.

  • Keen interest in global trends and socio-economic developments in Singapore and regionally

  • Possesses good project management, organisational and presentation skills; able to meet deadlines and produce quality work with keen attention to details

  • Versatile, resourceful, meticulous and driven individual with superior analytical and research skills.

  • Good people management skills and the ability to communicate well with people from diverse backgrounds.

  • Adaptable and able to multi-task in a fast-paced environment.

  • Willing to work after office hours and occasionally on weekends.

  • Experience with CRM systems and CMS (Sitefinity), and a working knowledge of video production, design and website development are added advantages.

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.

More Information

Location: Kent Ridge Campus

Organization: Office of Alumni Relations

Department : Alumni Cultivation & Engagement