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Senior Manager, Policies & Risk Management

Date: 29-Jul-2022

Location: Kent Ridge Campus, SG

Company: National University of Singapore

About Us

The Development Office (DVO) leads the National University of Singapore’s efforts in building resources to achieve its mission by taking the responsibility for the cultivation and stewardship of philanthropic support to the University.

At DVO, we build enduring relationships with our donors to seed and grow transformational opportunities that create a ripple effect of progress through our communities and the world, transforming lives and empowering change.

We are future-making as we empower students to achieve their fullest potential, give future leaders and changemakers the opportunity to learn from the best, and enable the foremost minds of today to solve the problems of tomorrow through innovative research.

To know more about the Development Office, please visit

Job Description

The incumbent is an experienced Risk Manager and will assist the Deputy Director, Operations, in the following key areas:

A.    Risk Management

  • Develop risk management policies.

  • Developing systems, processes and capabilities to support the risk management program.

  • Achieve risk management readiness through communication and training.

  • Implementing risk metrics and reports for key risk exposures and warning indicators.

  • Timely reporting of risks to management to enable management to manage risks for efficient and effective governance and compliance.

B.    Policies, Operating Guidelines & Procedures

  • Identifying, documenting and reviewing policies, operating guidelines and standard operating procedures for improvement in efficiency and effectiveness of implementation of the department’s core or essential business processes.

C.    Data Security

  • Handling data security matters and risk assessments.

Duties and Responsibilities

A. Risk Management

  • Implementing the department Risk Management process in alignment with NUS Enterprise Risk Management framework.
  • Designing and implementing procedures to identify and report risks.
  • Manage and monitor risks within department Risk Management Framework.
  • Identifying, evaluation and assessing risks with risk ratings and recording in the NUS Enterprise Risk Management (ERM) register for the department.
  • Designing and implementing measures to control and mitigate risks.
  • Monitoring and reviewing processes to ensure risk and compliance arrangements are in place
  • Continual development of risk culture and awareness in the department.
  • Implement risk management plans and co-ordinate with teams in the department to monitor the probability and impact of risk.
  • Develop and manage process for risk reporting and risk incident reports.
  • Preparing for risk management readiness through periodic communication and training.
  • Handling adherence of the department to NUS PDPA Compliance Manual.
  • Identify the gaps on compliance with internal and external regulations and facilitate remediation efforts.
  • Department Risk Representative to Office of Risk Management and support for DVO Risk Management Local Committee (RMLC).
  • Department Contact to Office of Privacy & Compliance (OPC) for Personal Data Service Request System.

B. Policies, Operating Guidelines & Procedures

  • Develop policies, operating guidelines and procedures to document core or essential business operations in the department.
  • Maintain central registry of department Policies, Operating Guidelines and Procedures for new and updated items.
  • Review new and updated policies, operating guidelines and SOPs with process owners
  • Identify the gaps in our processes and facilitate remediation efforts.
  • Handle the approval process for department Policies, Operating Guidelines and SOPs for the Development Office Policy & Strategy Committee (DVOPSC) and respective Directors


C. Data Security

  • Conducting the mandatory Data Security Briefing and Risk Management Framework sessions for new and existing staff members.
  • Handling data security matters, e.g. NUS Data Management incident report process, data security pilot projects from NUS IT Security
  • Assessment of data security risks especially for NUS IT product or service rollout to users, e.g. OneDrive for Business, nBOX, Skype for Business.


  • A degree in the following subjects is not vital but can be included in work experience:
    • Risk Management
    • Management or Business Studies
    • Finance or Economics
    • Law
    • Postgraduate degrees are not mandatory, but may also be beneficial.
  • Analytical skills and an eye for detail
  • Commercial awareness
  • Numerical skills
  • Planning and organisational skills
  • Analytical and lateral thinking skills
  • Ability to understand broader business issues
  • Communication and presentation skills
  • Sound knowledge of GDPR, PDPA legislation and information retention requirements 
  • Sound knowledge of good practice in procurement and organisational risk management

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.

More Information

Location: Kent Ridge

Organization: National University of Singapore

Department : Development Office