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Senior Systems Analyst (Faculty & Research Systems)

Date: 19-Nov-2022

Location: UNIV ADMIN, Kent Ridge Campus, SG

Company: National University of Singapore

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning. 


We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a ""can-do"" attitude.  We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT. 


As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future. 

Job Description

Job Description
The candidate will be responsible for IT projects deliveries, application enhancements and operation support that are related to the Faculty Administration business. He/she will be expected to work closely with the user community, external vendors, IT architecture team and other stakeholders in achieving the agreed performance goals.  The successful candidate can expect a nurturing environment to develop deep skillsets and contribute to keeping NUS at the forefront of education innovation.

Duties & Responsibilities
-    Design and enhance high quality applications and technology solutions that will meet business objectives.
-    Provide post-implementation maintenance support and enhancement for new system rollout and existing applications based on agreed SLAs.
-    Facilitate the successful delivery of projects as functional lead, covering technical feasibility study, requirement analysis and design, testing and collaborating with IT architecture team or vendors on solution implementation.
-    Perform data analysis and build or enhance reports using existing reporting builder or leveraging on Power BI.
-    Ensure compliance with NUS policies and guidelines such as IT security guidelines, quality standards, data management policy, etc
-    Handle audit queries and ensure audit and security compliance are met.
-    Keep abreast of latest technology trends (such as Microsoft Power platform) to facilitate the University digital transformation process.


-    Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
-    Relevant experience in application design, development and support, and has completed at least 2 rounds of SDLC in application development.
-    At least 7 years within IT industry, covering functional and technical roles.
-    Exposure to programming skills in Java or .NET and strong knowledge on database queries and stored procedures in Oracle and/or MS SQL.
-    Experience with data visualization and/or RPA tools will be an added advantage (e.g., Power BI, Power Automate)
-    Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to answer is essential.
-    Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
-    Must be a self-starter and able to work independently with minimum supervision.
-    Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
-    Some experience on project management and exposure to Higher Education industry is a bonus.

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.

More Information

Location: Kent Ridge Campus

Organization: NUS Information Technology

Department : Applications - Faculty & Research Systems

Employee Referral Eligible: Yes

Job requisition ID : 14725