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Technical Content Developer for AI Singapore

Date: 24-Jan-2023

Location: UNIV ADMIN, Kent Ridge Campus, SG

Company: National University of Singapore

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI). 


The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore's AI efforts. 

The Platforms & Products group, part of the AI Innovation & Makerspace Pillars in AI Singapore, is looking to hire folks keen on working at the intersection of product management, user-centred design and machine learning.


As a Technical Content Developer in AI Singapore, they will develop and deliver technical content that guides and empower our users to use AI to solve their business challenges.


They will collaborate with internal and external stakeholders and make AI, Machine Learning and complex technologies accessible to others and provide an excellent user experience across our Platforms & Products portfolio.


Duties & Responsibilities

In this role, you’ll work with product managers, project managers, engineers, users and marketing to create compelling documentation, learning resources and articles.

●    Plan: Develop, prioritize, and execute user-focused, data-informed content plans using an agile methodology.
●    Create: Author and publish high-impact content including, but not limited to technical documentation, articles, videos and addressing the needs of the AI/ML, data and developer audience.
●    Collaborate: Work with business stakeholders, developers, support, marketing, and users to understand user goals and what they need to succeed.
●    Design: Use content standards and templates to ensure consistency in the documentation.
●    Code: Write and manipulate command-line examples, code samples, and snippets to support documentation (Python, SQL, REST, HTML/CSS, Shell, etc.).
 

Qualifications

To succeed in this role, you would likely have the following experience.
●    2+ years of experience writing for any technical audience (e.g., documentation, specs, blog posts, operating procedures, policies, white papers, etc.) or equivalent experience.
●    2+ years of experience collaborating and organising efforts across teams or equivalent experience.
●    Chartered Associate AI Engineer qualification or equivalent experience.
●    Ability to write example code in one or more of the following programming languages: Python, SQL, Javascript, HTML/CSS, Bash Shell
●    Ability to write clear, concise and accurate documentation, including conceptual information and procedural instructions for administrators, developers and end-users.
●    Ability to quickly become conversant on new technologies.


Folks with the following experience are preferred:
●    Strong written and verbal communication skills.
●    Experience with working on AI, Machine Learning or Data Science projects will be preferable.
●    Experience with user interface, website, and portal design and content.
●    Experience with search engine optimisation, including content techniques and analytics.
●    Can provide writing samples (links or PDFs of books, documentation, training, blog posts, help articles, etc.).
●    Previous experience working in an agile programming environment.
●    2+ years of industry experience with Cloud infrastructure services.
●    Experience with or ability to quickly learn Google Docs, WordPress, Git, GitHub/GitLab, and Markdown.
 

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.

More Information

Location: Kent Ridge Campus

Organization: Office of the Deputy President(Res&Tech)

Department : AI Singapore

Employee Referral Eligible: No

Job requisition ID : 15448