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Assistant Manager (Project and ICT Management)

Date: 22-May-2023

Location: LKYSPP, Bukit Timah Campus, SG

Company: National University of Singapore

Job Purpose

The Institute of Policy Studies (IPS) is a policy research think-tank in the Lee Kuan Yew School of Public Policy, National University of Singapore. IPS is looking to hire an Assistant Manager (Project and ICT Management) for the Social Lab on a 2-year contract. 

The person will be required to liaise with Clients, Vendors and Free-lance interviewers to meet the required project’s contractual obligations. This position will primarily be in support for the various projects where Social Lab is contracted to do data collection. The individual needs to be self-motivated, well-organised and work well in a demanding or fast-changing environment. 

Job Description

•    Working with internal and external stakeholders which includes various ministries in Singapore to ensure project success.
•    Monitoring and delivering of various project required reports and materials at required deadlines.
•    Ensuring quality control of fieldwork operations and data collection.
•    Work with Field team to manage interviewers’ workload and performance which includes distributing the workload to the interviewers, co-ordinating their daily work, coaching as well as troubleshooting problems experienced by interviewers. Preparation of training materials, and conduct of briefing and training sessions etc.
•    Ensure that any queries from interviewers, respondents and clients are handled in a timely and proper manner as per protocols.
•    Work with IT team to ensure accurate programming of the electronic questionnaires, user acceptance testing;
•    Work with Quality Control team to cross-check and ensure data consistency and accuracy across multiple variables and across different datasets; perform any other duties to ensure that cleaned and good quality datasets are delivered. Control and oversight of data verification and data cleaning processes.
•    Work with finance for issuance of payment to freelancers and part timers.
•    Work with HR and procurement to ensure that all freelance and part time contracts are processed in a timely manner.
•    Developing, implementing and maintaining systems to control workflow.
•    Managing project progress and liaising with administrative team to plan required resources to complete within timeframe and budget.
•    Assist in implementing data protection and data security measures, and overseeing server management operations as necessary.


•    Minimum Degree holder, preferably with experience in projects commissioned by the public sector.
•    Prior experience in managing, running or handling of projects is an advantage.
•    Prior experience in training of full-time, part-time and free-lance staff is an advantage
•    Expertise in data protection and data security is preferred
•    Expertise in management of Windows Servers, MSSQL, virtualization technologies, IIS, SSL and DNS is preferred
•    Strong planning and organisational skills, with the ability to keep to tight deadlines
•    Excellent leadership qualities and ability to motivate teams
•    Ability to prioritise workload and meet deadlines with attention to detail
•    Familiarity with IT systems and computer software, e.g., SPSS, MSExcel
•    Strong computer literacy – working knowledge of MS Office applications is a must
•    Experience with data collection, questionnaire design and/or statistical software (e.g., SPSS DimensionNet, qualtrics, web programming languages, advanced Excel, VBA) is an advantage

To Apply

Please submit your cover letter and curriculum vitae via NUS Career Page.

Your cover letter/CV should include details such as your highest qualifications, last drawn salary, expected salary and reasons for leaving your last/current position. Please also state when you expect to be able to begin work, if this position is offered to you.

(We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.)

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.

More Information

Location: Bukit Timah Campus

Organization: Lee Kuan Yew School of Public Policy

Department : Institute of Policy Studies

Employee Referral Eligible:

Job requisition ID : 18186