NUS-ISS is seeking a Senior Learning Excellence Specialist to advance learning design and facilitation practices, fostering a culture of excellence that ensures high-quality education focused on practical application.  This role requires a dedicated professional with proven experience in integrating learning technologies with practice-oriented pedagogy to enhance learner engagement and achieve learner outcomes. The ideal candidate will possess a strong background in curriculum design and instructional technology, particularly in executive education and postgraduate courses. 

Job Description

1. Mentoring & Support in Pedagogy and Curriculum Development

• Collaborate with course managers to design robust learning outcomes for new/enhanced courses, adopting practice-based pedagogical standards in curriculum design.
• Provide mentorship and support to learning facilitators in instructional methodologies and assessment techniques, utilising data and feedback to continuously improve learning strategies.
• Develop and deliver effective pedagogical programs for new course managers and new learning facilitators, including in-class observations and post-class coaching.
• Identify and provide professional development opportunities for learning facilitators to enhance instructional skills and pedagogical knowledge.
• Manage and update LE digital assets and repositories for easy accessibility and reusability by learning facilitators.

2. Innovation in practice-oriented pedagogy

• Lead and collaborate with LE members to implement institute-wide initiatives, aimed at advancing learning practices and building a culture of excellence.
• Lead new initiatives in collaboration with learning facilitators to explore innovative learning methods (e.g. blended class design) and integrate cutting-edge learning technologies into our practice-oriented pedagogy, enhancing learner engagement and facilitator effectiveness.
• Facilitate adoption of innovative learning methods and technologies across Practices to improve learner engagement and learning outcomes.

3. Quality Assurance on Learning Content and Methods

• Establish and maintain robust quality assurance processes to uphold the effectiveness and standards of our learning programmes and delivery.
• Conduct regular reviews of course content and delivery to identify improvement areas, tracking their effectiveness through data analysis.
• Evaluate and introduce enhanced processes, systems and tools to improve the assessment of learning outcomes and the collection & analysis of learner feedback, driving continuous improvement in our learning programs and delivery.

Qualifications

• Good University degree in Education, Instructional Design, or equivalent related qualifications with at least 8 years of relevant professional experience, with a minimum of 5 years in curriculum development, instructional design, and delivering learning experiences using various methods for in-person, blended, online, and hybrid facilitation.

• Expertise in integrating learning technologies into practice-oriented pedagogy suitable for business professionals and graduate programmes.

• Excellent interpersonal skills with a proven ability to collaborate with learning facilitators (aka teaching staff) and Practice Chiefs, effectively gaining buy-in to implement pedagogical innovations.

• Strong analytical thinking to leverage data for insights and decision-making. 

• Hands-on experience in project management to effectively plan & manage multiple simultaneous initiatives with competing priorities without compromising quality. 

• A resourceful facilitator with a passion to mentor others in effective pedagogy, and with a proactive attitude towards exploring new approaches and tools to enhance educational practice

More Information

Job requisition ID: 25482