Manager, Lifelong Learning for Alumni, SCALE (Lifelong Education & Training)

Job Description

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals.  All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Lifelong Education & Training (LET) unit as Manager, Lifelong Learning for Alumni.  

Reporting to the Senior Manager, Alumni Engagement (LET), the incumbent shall play an important role in creating relevant content for our alumni that will encourage them to keep connected and keep learning.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years. 

Remuneration is based on a 12-month salary structure, with an annual variable bonus which is subject to the incumbent’s performance and the University/School’s prevailing remuneration policies. 

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties & Responsibilities:
•    To propose, design, and produce content series (for example, monthly emails, videos, and/or podcasts) for NUS alumni and other interested learners or stakeholders to keep abreast of the latest thinking and NUS initiatives on lifelong learning, industry partnership and other relevant innovations.
•    Understand NUS alumni’s interests and needs, their preferred communications channels, and the content they are interested in consuming (related to learning in their fields)
•    Work closely with relevant NUS colleagues and faculty members to create the content mentioned above.
•    Work closely with relevant external agencies to create high quality content series.
•    Work with NUS’ main Communications office on publicity for NUS lifelong learning.
•    Analyse the resulting engagement metrics and propose improvement to content series and communications for better engagement.

Requirements:

Academic & Professional Certification
•    At least a good bachelor’s degree in any discipline from a reputable university
•    Strong English language proficiency 
•    IT savvy and proficient in MS Office and other commonly used applications

Experience & Attributes:
•    At least 5 years’ relevant work experience, with at least the last 2 years in a similar capacity
•    Strong team player, able to work collaboratively with internal and external stakeholders to achieve desired outcomes
•    Excellent interpersonal, communication (verbal & written) and presentation skills; flexible in adapting public speaking/presentation styles to audience of diverse background and culture.
•    Resourceful with good problem-solving and critical-thinking skills, and resilient in a fast-paced, and complex work environment
•    Numerate, analytical and meticulous with strong administration skills

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

More Information

Location: Kent Ridge Campus

Organization: School of Continuing And Lifelong Education

Department : Lifelong Education & Training

Employee Referral Eligible:

Job requisition ID : 24892