Job Description

1.Concur Claims
• Support the Principal Investigator (PI) in the timely processing and submission of project Concur claims
• Ensure all project expenses are accurately recorded and properly documented
• Verify that claims comply with institutional policies and grant requirements
• Reduce the administrative burden on the PI by managing claims-related processes
• Improve the efficiency of project claims management and support smooth financial operations

2.Event Support
•  Sending invitation letters to event attendees, answering queries and collating responses
•  Liaising with travel agent and with guests to arrange guests’ travel
•  Processing claims related to guest travel
•  Responds to queries from guests, providing customer services
•  Other event-related bookings as necessary
•  Supports event team on the day with any task needed

3. Visits Support
•  Liaise with external parties to arrange visits
•  Confirm the agenda with the external party and with SSHSPH leadership
•  Room booking, room set up, collating slides, preparing refreshments in the room, taking photos were required
•  Welcoming guests

Qualifications

• Minimum diploma or equivalent; degree preferred
• Experience in administrative, finance, or claims processing work
• Familiarity with Concur or similar expense claim systems is an advantage
• Strong attention to detail and good record-keeping skills
• Able to work independently and handle confidential information responsibly
• Good communication and coordination skills
• Proficient in Microsoft Excel, Word, and email
• Able to meet deadlines and support project administrative needs
• Able to work with a flexible schedule, as working hours may be irregular and support mayoccasionally be required at short notice
• Willing to be engaged on an hourly basis, with payment based on actual hours worked4