Associate Director (Analytics)

Date: 24 Feb 2024

Location: UNIV ADMIN, Kent Ridge Campus, SG

Company: National University of Singapore

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.


We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude.  We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.


As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

Job Purpose

This role is responsible for leading Analytics in NUS IT and managing data-driven projects from initiation to closure.

Duties and Responsibilities

  • Provide managerial and leadership support to the Analytics team, including fostering competency and supporting career development.
  • Manage data-driven projects from initiation to closure.
  • Drive upskilling in business/data analysis for the Analytics team, focusing on translating requirements into dashboard/report prototypes.
  • Drive strong partnership with stakeholders to shape the strategy, roadmaps, requirements, and solutions of the Analytics systems.
  • Oversee Enterprise Analytics product lifecycle, from ideation to discontinuation. This includes the overall successful provision of on-going product maintenance and support to ensure SLAs are met.
  • Collaborate with Data Engineering and Data Science teams to deliver data pipelines and to operationalize machine learning models, respectively.
  • Drive upskilling in data visualizations for citizen data analysts through awareness, communication, training, clinics, and other supporting programs.
  • Champion BI and advanced analytics technology, including its platform governance.


  • Degree in Computing, Data Science, Analytics, or Statistics.
  • Minimum of 10 years of experience in a similar role, inclusive of 5+ years’ experience in product management.
  • Proven experience in leading data analysis/science, especially in translating requirements into dashboard/report prototypes.
  • Proven experience in managing projects using agile framework.
  • Strong competencies in BI and machine learning, especially using Power BI and Azure ML/Data Science.
  • Proven experience working with data management teams.
  • Strong knowledge in data management principles, processes, techniques, and best practices.
  • Strong leadership and people management skills.
  • Excellent oral, written, and interpersonal communication skills, with the ability to communicate effectively with stakeholders at different levels – both business and technical.
  • Strong business process and analytical skills with the ability to assimilate information thoroughly and quickly, and to communicate complex requirements and issues clearly and concisely.
  • Must be a self-starter, team player, fast learner, highly organized, positive attitude and able to work independently with minimum supervision.

More Information

Location: Kent Ridge Campus

Organization: NUS Information Technology

Department : Applications - Applications Architecture & Technology

Employee Referral Eligible: Yes

Job requisition ID : 22915