HR Executive, Staff Services (1-year agency contract)

Overview

•    You will be responsible for the execution of HR processes and transactions according to documented procedures for assigned area of responsibility within OHR Shared Services, to fulfil internal and external service commitments. 
•    You will also handle the daily workload and deliver day-to-day HR transactions in a timely and accurate manner with minimum supervision. 
•    You will ensure Service Level Agreements (SLAs) are met in the delivery of HR transactions. 

Roles and Responsibilities

HR Process Execution
•    Handle end-to-end work and related pass processes via the Cloud-Based HR System (CHRS).
•    This includes supporting pass application, issuance, renewal and extension   
•    Ensure data integrity when meeting deadlines and timely delivery of services. 
•    Able to multi-task and manage the workload during peak periods and work closely with the team as back-up resources for timely delivery of services. 

Stakeholder Engagement
•    Partner with both internal and external stakeholders to ensure completion of HR processes or redirect/escalate to the relevant parties/authorities for follow-up/ decisions. 
•    Often the ‘Expert’ in assigned area of service delivery work. Be a valuable partner to management, colleagues, and staff by providing accurate and expert advice for own area of work. 
•    Understand the scope of process work and the SLAs for each service, and ensure all process documentations are current, accurate and complete. 
•    Keep abreast of changes in the organisation and work with the relevant stakeholders to ensure that HR requirements/processes are met. HR process Improvement & Innovation. 

HR Process Improvement & Innovation
•    Participate in process changes and support improvement projects from time to time. 
•    Generate improvement ideas and translate them into plans and actions. 

Qualifications

•    Degree/Diploma Holder with 1-2 years of relevant work experience.
•    Excellent communication and interpersonal skills, with the ability to work collaboratively with stakeholders
•    High level of initiative, meticulous and detailed oriented with strong organisation skills
•    Results oriented and have a process and service-focused mindset
•    Proficiency with Microsoft Office suites, SAP SuccessFactors will be advantageous

More Information

Location: Kent Ridge Campus

Organization: Office of Human Resources

Department : Shared Services

Employee Referral Eligible: No

Job requisition ID : 25281