IT Architect

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning. 

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude.  We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT. 

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future. 

https://nusit.nus.edu.sg/

Job Description

Reporting to Head of Systems and Platform, you will be part of highly motivated and passionate IT team to drives the vision and strategy for the Infrastructure Operation and Support functions. You will have opportunity to explore, architect, lead and manage the deployment of innovative technologies to achieve data centre transformational goals of moving towards a more agile, secure, operational efficient and sustainable organization.

The duties and responsibilities of the Associate Director include:

• Identify technology trends and emerging issues that may impact systems infrastructure service delivery and, where necessary, make recommendation on alternative courses of action or to rectify the issue.

• Analyse, design, plan, enhance and implement hybrid cloud infrastructure, deploy operational and security related tools to address operational and security requirement.

• Conduct capacity planning, infrastructure performance analysis and optimization, introduce improvements and enhancement to existing infrastructure and processes.

• Develop infrastructure architecture blueprint, roadmap for implementation, as well as plans for the integration of new systems architecture into existing infrastructure.

• Lead technical project implementation and oversees the implementation of infrastructure architecture and solution and ensures transition of current operational practices and processes is transformed according to changing business requirement and architecture design change.

• Collaborate and work with project teams, users and stakeholders to understand their business requirement and IT challenges. Provide technical solution and design best practices. Technical solution will cover a wide spectrum and different level of IT technologies complexity ranging from simple standalone proposal for a suitable physical server with GPU, storage requirement to complex solution design and proposal for software solution implementation and deployment on multi-tier virtualization and hybrid platform taking into consideration the regulatory, security, cost, and sustainability consideration.

• Plan procurement schedule, develop technical requirement specifications and carry out procurement activities to ensure required services, hardware and software is procured successfully and timely.

• Technically competent and hands on to be able to setup POC and eventual production implementation and integration on new technologies.

• Plan, oversee the upgrade of any infrastructure components and tools reaching EOL/EOS.

Qualifications

• A relevant university degree with at least 12 years of relevant working experience.
• At least 8 years of relevant experiences as infrastructure architecture and/or technical lead in providing solution and participate in infrastructure design and deployment projects.
• At least 4 years of relevant experiences in leading and project managing relevant IT infrastructure projects with at least S$5 million in contract values.  
• Knowledgeable with strong understanding of various operational and security framework and best practices such as ITIL and ISO27001.
• Knowledgeable of various cloud, network, compute, storage, containers management platform, security tools, observability platform, automation tools, as well as cloud computing models and services.
• Good technical knowledge in at least one or more of the following technologies:

a)    Linux and/or Windows Operating systems administration.
b)    Systems, platforms and databases related security, automation and operational tools.
c)    VMware virtualize, public cloud administration and containers.
d)    ITSM and Monitoring tools. 

• Strong understanding of IT related services, processes and the governance that encompassed them.
• A fast learner and a good team player with passion to apply technology to solve business problems.
• Strong analytical ability and attention to detail with the ability to deep dive when required. Able to priorities what technologies and services have more significance in the infrastructure over others and understanding and defining the technology stack.
• Able to adopts an analytical and strategic thinking approach to developing innovating infrastructure design that meets business requirements. 
• Process strong communication and interpersonal skills able to communicate with various level of stakeholders.
• Able to prepare and draft good presentation slides, proposal and technical specification independently.
• Able to present the solution proposal or share project status updates to various level of stakeholders independently.

More Information

Location: Kent Ridge Campus

Organization: NUS Information Technology

Department : Infrastructure - Systems & Platform

Employee Referral Eligible: Yes

Job requisition ID : 24837