Management Assistant (Student Admin)

Job Description

A. Student Administration:

Handle the following matters related to students: 
i.    Administrative support for Undergraduate, Graduate and Non-Graduating students’ Programmes 
⦁    Satisfactory/Unsatisfactory (S/U) process
⦁    Non-Graduating student matters
⦁    Student’s Pass and candidature matters, e.g. extension 
⦁    Updating of database 
⦁    Manning of mailbox 
⦁    Manning of general line 

ii.    Help to maintain relevant templates, forms, web content and Standard Operating Procedures (SOPs)
 
B. Secretariat Admin Support:
⦁    Operational support for Policy & Secretariat meetings 
 
C. Other Duties:

i.    Perform other administrative duties, and/or participate in regular and ad-hoc projects, of RO as may be assigned. These include:
⦁    Registration duty officials 
⦁    Examination venue administrators 
⦁    Commencement duty officials 

ii.  Manage and/or assist in activities related to general office administration 

Qualifications

⦁    Polytechnic Diploma 
⦁    Relevant work experience in a higher education environment preferred
⦁    Proficient in MS Office applications
⦁    Experience in / Exposure to the following will be an advantage:
      - PeopleSoft Campus Solutions modules (in particular, Student Records, Student Financials, Campus Self-Service)
⦁    Good communication (oral and written) skills and customer-service oriented
⦁    Organised and meticulous
⦁    Able to work well under pressure to meet tight deadlines 
⦁    Team player who is self-motivated and resourceful
 

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.