Management Assistant Officer(Front Desk)

Job Description

• Handle enquiries and feedback from Residents, Guests, Conference groups, Finance, Facility and Hall office and ensure the matters are resolved timely. 
• Plan and coordinate the mass check-in and check-out for hall students at each semester
• Perform administrative work such as compilation of faults & feedback, categorization of data and inventory control.
• Process payment and financial data entry.
• Give suggestion and improvement plan for current process work flow.
• Provide good customer experience with the ability to convert complaints into compliments.
• Duties as required by the Management.
 

Qualifications

• Diploma in hospitality management with minimum 2 years of experience in frontline customer service
• Proficient in MS Office
• Excellent communication and interpersonal skills
• Presentable and well groomed
• Positive attitude, with excellent teamwork

More Information

Location: Kent Ridge Campus

Organization: University Campus Infrastructure

Department : Campus Life

Employee Referral Eligible: Yes

Job requisition ID : 24538