Management Assistant Officer (Housing Services)

Job Description

• Assist with the pre-opening of new hostel, including which includes the taking over of the premises, setting up the property and relevant operation systems, necessary purchases for the hostel operations etc.
• Handling day-to-day front counter services which includes manning the hotline, general mailbox, walk-in customers etc. 
• Administer the room bookings, i.e. mass check-ins / outs for students, conference delegates as well as the appointed residential staff (Masters, Resident Fellows) etc. 
• Work with vendor and colleagues to fine tune the implementation of mobile key solution for the hostel rooms.
• Manage the booking procedures of the common facilities in the student hostel and ensuring these facilities are continually upkept and prepared for the NUS community all times. 
• Pro-active engagement with residents and colleagues of Residential Life (RL) office at all time, to ensure their feedback and requests are attended on timely manner.
 

Qualifications

• Diploma in hospitality management with minimum 5 years of experience in frontline customer service
• Technology-savvy
• Proficient in MS Office
• Excellent communication and interpersonal skills
• Presentable and well groomed
• Positive attitude, with excellent team work
 

More Information

Location: Kent Ridge Campus

Organization: University Campus Infrastructure

Department : Campus Life

Employee Referral Eligible: Yes

Job requisition ID : 25601