Manager (Faculty & Research Systems)

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning. 

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude.  We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT. 

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future. 

https://nusit.nus.edu.sg/
 

Job Purpose

The Manager (Faculty & Research Systems) will be responsible for IT project deliveries as well as application management support for enhancements and operations for Faculty Administration businesses. He/she will be expected to work closely with the user community, external vendors, UI/UX engineers, IT architecture team and other stakeholders in achieving the agreed performance goals.  The successful candidate can expect a nurturing environment to develop deep skillsets and contribute to keeping NUS at the forefront of education innovation.
 

Roles & Responsibilities

•    Work with internal and external stakeholders to deliver IT projects that meet business objectives as Project Manager or Functional Lead
•    Lead or participate in continual service improvement initiatives to provide benefits and better experience for business users
•    Participate in the preparation and review of project functional and technical specifications as well as tender evaluations
•    Provide post-implementation maintenance support and enhancements for new system rollout and existing applications based on agreed SLAs
•    Provide functional support as IT Focal for VMs, Windows servers, IIS etc
•    Ensure compliance with corporate policies and guidelines such as IT security guidelines and data management policy 
•    Handle audit queries and ensure audit and security compliance are met
•    Provide regular project status updates to stakeholders, including senior management
•    Communicate project risks and issues to stakeholders and develop mitigation strategies

•    Maintain accurate project documentation, including project plans, status reports and meeting minutes

Qualifications

•    Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
•    At least 5 years of experience within IT industry as Project Manager or Functional Lead for projects of medium to large complexity, with multiple stakeholders and resources involved.
•    Strong knowledge of project management principles, methodologies and tools
•    Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to answer is essential.
•    Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
•    Must be a self-starter and able to work independently with minimum supervision.
•    Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
•    Experience in Higher Education industry is a bonus.

More Information

Location: Kent Ridge Campus

Organization: NUS Information Technology

Department : Applications - Faculty & Research Systems

Employee Referral Eligible: Yes

Job requisition ID : 22702