Manager (Programme Development and Administration), NUS Global Relations

Job Description

“NUS Global” or NUS Global Relations Office (GRO) is the international engagement arm of the National University of Singapore (NUS), serving a dual mandate. Broadly, GRO curates and manages mobility programmes that provide NUS students learning experiences abroad to support their educational, professional and personal development. GRO is also responsible for building collaborative relationships with overseas counterparts through alliances, networks and other channels to create value for our stakeholders. GRO is now seeking to hire a Manager for the Global Programmes Team to drive NUS’ global mobility programmes. Our aim is to provide every NUS student with meaningful international learning opportunities through a rich suite of student exchange and short term programmes. This will require effective administration and management of current offerings; creative development of new ones; and resourcing students to take advantage of them. The candidate needs to have both a global and student-centric mindset, and be passionate about making a difference to the learning journey of NUS students.

Duties and Responsibilities

• Programme Management: oversee international exchange and short-term programmes, ensuring seamless coordination of student and faculty mobility; manage international agreements, including memorandums of understanding/agreements (MOUs/MOAs), student exchange agreements (SEPA) and partnership contracts
• Administer Financial Aid Schemes: work with both internal and external stakeholders to disburse timely funding to students
•  Enquiries & Visit/Collaboration Management: respond promptly to enquiries, requests for visits and collaboration; manage and coordinate visits to NUS, including preparation of interaction reports, logistical set up and follow-up after meetings
• Global Outreach & Representation: represent NUS to external stakeholders and at international events to promote the university’s global presence, branding and initiatives • International Partnership Management: manage and develop strategic partnerships with international universities, research institutions, government agencies, corporates and other relevant organisations to enhance NUS’ global reach and initiatives
• Compliance & Crisis Management: ensure compliance with relevant regulations, immigration laws, and international standards in all international activities, including implementing crisis management protocols • Cross-Functional Collaborations: collaborate with other units in NUS Global and various university departments, including the 16 faculties in NUS and central administrative units, to enhance the experience of incoming and outgoing students

Qualifications

• Bachelor’s degree holder with 2 - 6 years of relevant experience in international relations, partnership management and development, or a related field in a higher education setting
• Able to work independently and collaboratively in a diverse and multicultural environment - is a good team player with excellent interpersonal skills
• Possess strong understanding and/or intellectual curiosity of global higher education trends, policies and regulations
• Able to relate cross-culturally in international settings, perceptive to cultural and political nuances and sensitivities, including responsiveness in dealing with disputes and crises 
• Excellent written and verbal communication skills in English; proficiency in multiple languages is an advantage • Has initiative and drive, with a positive work attitude and readiness to take on new tasks
• Organised and attentive to detail

More Information

Location: Kent Ridge Campus

Organization: Global Relations Office

Department : Business Systems & Operations

Employee Referral Eligible:

Job requisition ID : 23206