Job Description

The successful candidate will provide technical and administrative support for facility management and maintenance works at NUS, with the following key responsibilities:

1. Complaint & Query Management: Attend to and follow up on complaints lodged by users via FMS/CMMS, iReport, the Maintenance Hotline, and email.
2. Stakeholder & Facility Coordination: Coordinate with stakeholders and contractors to manage campus facility operations, including site inspections, meetings, building Fire Certification, maintenance shutdowns, and events.
3. Contractor Supervision & Quality Assurance: Supervise and monitor contractors to ensure works are carried out in accordance with specifications, schedules are strictly adhered to, and workmanship meets required standards.
4. Contract Preparation & Procurement Support: Prepare contract documents for term contracts, facility renewal works, and renovation projects, and provide support for the procurement of other services.
5. Operational Planning & Execution: Assist in the planning and day-to-day management of operations as assigned by the Reporting Manager.

Qualifications

Qualifications

• Relevant Bachelor's degree in Engineering, Facilities Management, or Estate Management.

Years of Experience

• Up to 5 years of experience in Facilities Management or a related field.

Knowledge & Skills (preferred)

• Green Mark Accredited Professional (Facilities Management) or equivalent certification
• Certified Fire Safety Manager or equivalent
• Certified Project Manager or equivalent
• Certified Workplace Safety and Health (WSH) professional or equivalent
• Knowledge of Building Services and M&E Systems
• Experience with Building Management Systems (BMS) and/or Computerised Maintenance Management Systems (CMMS)
• Proficient in MS Office applications