Job Description

Duties & Responsibilities
Operations Management
• Manage the daily operations of the engineering team, including scheduling, task delegation, and performance reviews. 
• Develop and implement maintenance programs for mechanical, electrical, and plumbing (MEP) systems, HVAC, elevators, and other critical infrastructure. 
• Ensure all The Executive Centre facilities are maintained to the highest standard, with minimal disruption to guests.

Staff Management 
• Recruit, train, supervise, and evaluate engineering staff. 
• Develop work schedules and assign tasks to ensure optimal productivity and coverage. 
• Provide ongoing coaching and training to staff, fostering a culture of service excellence. 
• Address and resolve staff performance issues or grievances promptly. 

Strategic Planning & Sustainability
• Collaborate with the General Manager and other departments to align engineering initiatives with the Executive Centre’s sustainability and innovation goals. 
• Identify opportunities to integrate NUS innovations into The Executive Centre operations. 
• Develop energy-saving initiatives and monitor utility consumption to meet sustainability targets.

Guest Satisfaction 
• Respond to guest requests and complaints regarding engineering services, ensuring prompt resolution. 
• Collaborate with the front office to accommodate special guest requests and ensure seamless communication. 

Safety & Compliance 
• Ensure compliance with all local building codes, safety regulations, and fire safety standards. 
• Regularly inspect the property to identify and resolve safety hazards. 
• Coordinate and oversee regulatory inspections, ensuring all certifications are current.

Budget and Reporting 
• Prepare and manage the department’s operational and capital expenditure budgets. 
• Oversee procurement and inventory of spare parts, tools, and equipment. 
• Negotiate and manage vendor contracts for outsourced maintenance and repair services.
 

Qualifications

Requirements 
Education and Experience 
• Diploma or Bachelor’s degree in Engineering (Mechanical, Electrical, or equivalent field) or a related discipline. 
• Minimum 5 years of experience in engineering or facilities management, with at least 2 years in a leadership role, preferably in the hospitality industry. 
• Strong knowledge of MEP systems, energy management, and sustainability practices. 
• Familiarity with Building Management Systems (BMS) and preventive maintenance software. 
• Excellent problem-solving, organizational, and communication skills.

Competencies 
• Technical Expertise: Deep understanding of engineering principles and the ability to troubleshoot complex systems. 
• Leadership: Ability to lead a team effectively and make informed decisions under pressure. 
• Customer Focus: Commitment to ensuring the best guest experience through seamless operations. 
• Sustainability Awareness: Passion for implementing environmentally responsible practices. 
• Service-oriented mindset with a focus on guest satisfaction. 
• Ability to handle pressure and multitask in a fast-paced environment. 
• Problem-solving and decision-making skills. 
• Flexibility to work varying shifts, including weekends and holidays.
 

More Information

Location: Kent Ridge Campus

Organization: University Campus Infrastructure

Department : Campus Asset Management

Employee Referral Eligible: Yes

Job requisition ID : 28016