Job Description

The Centre for Lifelong Learning (CLL) at Duke-NUS Medical School is dedicated to the seamless delivery of academic programs and training operations. The Executive serves as a critical link between academic delivery and financial compliance, ensuring the end-to-end administration of program modules—from initial student recruitment and registration to the successful disbursement of government subsidies. 

This role requires a meticulous individual capable of navigating complex processes to ensure a frictionless enrollment experience for all students.

SSG Funding & Financial Operations

• Serve as the Subject Matter Expert for SkillsFuture Singapore (SSG) funding, managing the TPGateway and SSG portals to ensure total administrative compliance.
• Define and configure complex fee structures for diverse student profiles, including International, Local, Corporate, and Individual applicants, to ensure automated billing accuracy.
• Conduct meticulous verification and auditing of student records to ensure fee calculations align perfectly with prevailing SSG funding rules.
• Oversee the timely submission of grant claims and keep pace with frequent updates to SSG funding policies, eligibility criteria etc.

Systems & Student Administration

• Lead the setup of the Life Long Learning Application Portal (L3AP) , Online Application Portal (OAP) or SLATE systems, managing the full workflow for student registration, offer letters, and acceptance tracking.
• Ensure registration deadlines and funding submission windows are met with precision

Student Liaison & Advisory

• Provide clear and accurate communication to prospective students regarding their financial obligations, subsidy eligibility, and payment schedules.

Qualifications

• Degree in Life Sciences, Health Science, or Social Sciences or related disciplines. Candidates with degrees in other fields and who have relevant experience will also be considered.
• Minimum 2 years of relevant experience in training operations, student administration, or academic affairs.
• Strong organisational skills with the ability to prioritise tasks, manage multiple assignments, and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills; ability to prepare clear, professional documents for senior leadership and external stakeholders.
• Mature, independent, and detail-oriented, with strong interpersonal and public relations skills.
• Proficient in Microsoft Office applications. Familiarity with Adobe Acrobat, virtual meeting platforms including Zoom and Teams, and leveraging artificial intelligence to enhance work processes will be advantageous.

We regret that only shortlisted candidates will be notified.

Job requisition ID : 32919