Job Purpose

NUS IT is seeking an experienced and visionary Head(Faculty and Research Systems) to join our team. This role is pivotal in shaping the product vision, roadmap, and end-to-end delivery of digital capabilities across the Faculty, Academic, Research and Library domains, ensuring sustained value realisation and user impact.  

Duties & Responsibilities

Team Leadership

• Lead and develop a multidisciplinary team of project managers, product managers, business analysts, scrum masters and support staff handling Faculty, Academic, Research and Library systems (~20 staff)
• Set clear vision, priorities, and performance expectations aligned with NUS IT and university-wide objectives
• Mentor and develop a high-performing, accountable culture grounded in ownership, innovation, and continuous improvement

IT Strategy and Stakeholder Management

• Define and execute the technical vision and roadmap across the FRS domains, ensuring alignment with the NUS strategic goals
• Rationalisation of existing tactical systems to leverage enterprise platforms to drive integration and reuse
• Serve as the senior IT partner to Faculties, Research Office, Library leadership, and Academic stakeholders
• Engage stakeholders in shaping digital roadmaps, ensuring alignment between faculty aspirations and enterprise guardrails

Technical and Delivery Oversight

• Provide architectural oversight to ensure solutions adhere to enterprise architecture standards, cybersecurity requirements, and data governance policies
• Responsible for technical budgets, resources, and timelines, ensuring projects are delivered on time, within scope, and aligned with business priorities

Team Transformation

• Evolve the team from project-centric delivery to product-centric ownership with clear domain accountability
• Develop product managers who deeply understand academic and research workflows and proactively shape solutions
• Cultivate forward-deployed engineering skillsets capable of partnering closely with faculties to prototype, integrate, and solve complex problems hands-on.
• Build AI-enabled capability within the team, leveraging automation and agentic tools to increase productivity.
• Shift KPIs from “on-time delivery” to measurable institutional outcomes and adoption

Job Requirements

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
• Minimum 20 years of IT experience with proven track record in a comparable leadership role, overseeing cross-functional engineering teams and shaping strategic technology roadmaps
• Experience operating in a product-centric, agile delivery environment, with ownership of product vision, roadmap and value realisation
• Exceptional strategic thinking and problem-solving skills, with the ability to translate complex business challenges into innovative technical solutions
• Strong leadership and communication skills, with the ability to mentor cross-functional teams and engage stakeholders effectively
• Ability to work in a fast-paced, dynamic environment and deliver results under tight deadlines