Job Description

Job Responsibilities:
1.   Centre Operations and Administrative Support 
•    Provide secretarial and administrative support to the Centre Director. 
•    Provide general operational and administrative support for the centre, including efficient day-to-day office operations managing facility resources. 
•    Manage processing via University systems, handling procurement, invoice processing, and expense claims.

2.   Faculty Logistics & Event Coordination 
•    Coordinate logistics for local and visiting faculty, encompassing flight itineraries and accommodation. 
•    Execute on-ground logistics for academic courses, meetings, and centre events, including venue procurement, vendor liaison, and material preparation. 
  
3.   Enquiry Management and Communication 
•   Manage departmental enquiries across various channels from prospective students, partners, and external stakeholders, providing accurate advisory on the Centre’s current and future training and educational offerings. 
  
4.   Marketing & Programme Support 
•    Support CIDER’s marketing initiatives by assisting in the development, update, and distribution of promotional materials. 
•    Coordinate on-site logistics for outreach activities, recruitment fairs, and programme exhibitions. 
  
5.   Information & Process Management 
•    Update administrative workflows and standard operating procedures (SOPs) to enhance departmental efficiency. 
•    Maintain and update department website with the latest information. 

Qualifications

Job Requirements 
•   Diploma with more than 6 years in related field  
•   Proven experience in complex operations, academic administration, or event management. 
•   Strong working knowledge of institutional procurement and finance processing is key to seamlessly managing vendor contracts, class logistics, and faculty payments. 
•   Highly detail-oriented with a proactive, self-starter approach to anticipating operational needs, identifying logistical gaps, and setting and achieving goals. 
•   Clear communicator 
•   Proficient in the Microsoft Office Suite. 
•   Excellent Microsoft Excel and analytical skills required for rigorous data management, logistical tracking, and driving continuous improvement reporting. 
•   Skill managing social media accounts and website