About us

The Student Life Office at the School of Computing is dedicated to creating a vibrant and supportive environment for our students. Committed to enriching the student experience, we foster a supportive and inclusive atmosphere by integrating diverse student communities and promoting holistic development through active engagement with student groups and activities. We provide essential wellness and wellbeing support, pastoral care, and cultivate strong alumni relations while spearheading development and fundraising efforts for the school. 

We are seeking a passionate and dedicated individual to join our team as a Senior Executive focusing on Student Support and Student Life. Join us in making a significant impact on the student journey and contributing to a thriving university community.

Job Description

Responsibility Area 1: Case Management and Student Wellbeing

• Provide advice and support to students facing emotional difficulties, ensuring thorough follow-up with students on our mentoring/care list by setting up meetings, maintaining regular contact, and checking on their well-being.
• Facilitate connections between students and appropriate support services within and outside of NUS, such as University Counselling Services and hospitals, to ensure timely assistance.
• Collaborate with internal and external stakeholders on student support and wellbeing for effective service delivery, including working with student leaders/groups on mental health awareness initiatives.
• Assist the administration division in handling student and staff-related incidents and crises, ensuring appropriate actions in emergencies affecting students.
• Assess and improve the quality of student advice and wellbeing services through data gathering and research.
• Organise student life activities that promote well-being to enhance student wellness.

Responsibility Area 2: Student Engagement and Enhancement

• Create an enriching student experience in collaboration with relevant stakeholders.
• Develop and implement initiatives to integrate international students into local student communities, promoting cultural exchange and inclusivity.
• Plan activities and programs for graduate students to foster a sense of belonging and ownership within the school community.
• Strengthen efforts to develop a sense of belonging and ownership of the school, including innovative ways for students to stay connected post-graduation.

Other Duties

• Support various events organized by the Student Life Office and the school.
• Participate in special projects as assigned by senior leadership.

Qualifications

• Recognized University Degree: Preferably in Social Work, Psychology, or related fields.
• Experience: At least 3 years of experience in student guidance and wellness support, including managing individuals in crisis.
• Youth Engagement: Proven track record of engaging university-age youths effectively.
• Organizational Skills: Strong organizational, planning, and project management abilities.
• Teamwork and Multitasking: Capacity to work effectively in a team and manage multiple priorities.
• Interpersonal and Communication Skills: Excellent skills for interacting with and understanding diverse stakeholders.
• Technical Proficiency: Proficiency in Microsoft Office 365 Suite, versatile with social media.
• Proactiveness and Initiative: Ability to take initiative and act proactively in addressing student needs and enhancing support services.
• Proficiency in Mandarin:  Able to communicate with next-of-kin of international students from China; versatility with social media; and the ability to create posters and infographics.
• Employment type: An initial 2 year's employment contract will be offered, subject to renewal

Only shortlisted candidates will be notified.

More Information

Location: Kent Ridge Campus

Organization: School of Computing

Department : Dean's Office (School of Computing)

Employee Referral Eligible: Yes

Job requisition ID : 27103