About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Senior Executive / Assistant Manager will play a key role in managing the Student Exchange Programmes (SEP) and other overseas learning initiatives under the Undergraduate Studies Office. This role requires a high degree of independence, strong coordination across internal and external stakeholders, and a proactive approach in enhancing programme administration and student experience.

Programme Management and Student Support

• Oversee the end-to-end administration of SEP, including application processing and online nomination of students to and from partner universities.
• Responsible for maintaining the website and related materials to ensure all information is accurate and up-to-date.
• Conduct briefings and provide advisory support to students throughout their exchange journey.
• Serve as the liaison officer for incoming exchange students, ensuring smooth onboarding and integration.
• Administer completion processes, including transfer of credits and SEP-related awards.
• Coordinate with the specific offices on disbursement of SEP related awards for students
• Drive process enhancements to improve the efficiency, accuracy, and experience of both incoming and outgoing SEP processes.
• Support other global experiences initiatives such as Summer/Winter Schools, NUS Overseas Colleges, self-sourced initiatives, and local exchanges.
• Generate and analyse reports to support planning, forecasting, and programme evaluation.

Stakeholder Engagement and Outreach

• Act as the primary liaison with faculty-level partner universities (PUs), ensuring timely and effective communication.
• Maintain and deepen collaborative relationships with existing PUs.
• Work with the Strategic Relations Office (SR) to evaluate and establish new academic partnerships.
• Support partnership development, including the assessment of new PUs and the expansion of SEP opportunities.
• Host delegations from partner universities and participate in strategic meetings with SR and other internal stakeholders.

Academic Coordination and Curriculum Support

• Address SEP-related academic queries from students, including course registration and curriculum mapping.
• Facilitate the add/drop and appeal processes for courses in collaboration with academic departments.
• Maintain the Course Master List and liaise with the Office of the University Registrar to ensure timely updates in the system.
• Contribute to the administration of curriculum matters and support new initiatives or tasks as assigned by the Undergraduate Studies Office.

Qualifications

• Bachelor’s degree with 2–4 years of relevant working experience, preferably in higher education, student mobility, or academic programme administration.
• Strong student-centric orientation with proven ability to engage and support diverse student groups.
• Excellent interpersonal and communication skills; confident in both one-on-one and group settings.
• Demonstrated ability to manage multiple priorities independently and deliver under tight timelines.
• Detail-oriented with strong analytical and organisational skills.
• Proactive, adaptable, and solutions-driven mindset.
• A collaborative team player with experience in cross-departmental coordination and stakeholder engagement.

(Appointment job grade will commensurate with the selected candidate's experience)

More Information

Location: Kent Ridge Campus

Organization: School of Business

Department : Dean's Office (BIZ)

Employee Referral Eligible: No

Job requisition ID : 29503