Job Description

• Facilities Management: Coordinate and oversee activities to maintain and enhance the physical condition, functionality and operational readiness of residential facilities, including work authorisation, inspections and emergency preparedness.
• Operational Coordination: Serve as the key point of contact for facilities-related matters requiring attention or action in the absence of the Reporting Officer, ensuring continuity of operations.
• Contractor Management: Supervise contractors and subcontractors to ensure works are carried out in accordance with agreed scopes, quality standards and operational requirements.
• Budget Planning: Assist in preparing annual budgets for repairs, maintenance and facility improvement programmes, including collecting, compiling and analysing relevant data.
• Issue Resolution and Escalation: Manage facilities-related feedback, complaints and service requests, and escalate critical or complex issues to Management for timely resolution and decision-making.
• Other Duties: Undertake any other duties and responsibilities as assigned by Management.

Qualifications

• Degree/Diploma in Building Services, or Civil, Mechanical or Electrical Engineering
• At least 3 years of experience in building or facilities management, with a hands-on approach to mitigating facilities issues
• Good written and oral communication skills
• Ability to present and write clear and concise reports and specifications
• Good interpersonal skills, with the ability to multi-task and work under pressure
• Proficiency in MS Office applications