Job Description

We are seeking a temporary staff member to provide administrative and operational support for student housing matters from mid-July 2026 to mid-October 2026.

Duties & Responsibilities

•    Process student housing applications and related administrative matters
•    Assist with preparatory and operational work related to semester housing exercises
•    Support student check-in and check-out processes, including follow-up on housing status and room matters
•    Process room move requests, housing cancellations, refunds, and waitlist offers in coordination with relevant departments
•    Respond to housing-related enquiries in a timely and professional manner
•    Handle housing administration, including billing follow-ups and acceptance fee exercises
•    Liaise with internal stakeholders such as Housing Services and Dining Services on operational matters
•    Provide logistical and operational assistance to ensure tasks/ events run smoothly
•    Perform other administrative and ad hoc duties as assigned

Qualifications

•    GCE ‘A’ Level/ Diploma
•    Proficient in Microsoft Office applications (particularly Word and Excel)
•    Good general IT literacy and comfort with learning new software and digital platforms
•    Good written communication skills in English and interpersonal skills
•    Meticulous and organised, with the ability to manage multiple tasks during peak periods
•    Proactive and able to work independently
•    Prior experience in administrative or student-facing roles will be an advantage