Job Description

•    Support key graduate student administration processes across the student lifecycle
•    Coordinate and manage PhD qualifying examinations
•    Process course exemption and credit transfer applications
•    Administer changes of thesis advisors and candidature conversion requests
•    Handle programme withdrawal and termination appeals
•    Support the Research Progress Report, Service Obligation, Examination, and NGNE exercises
•    Liaise with students, faculty, and internal stakeholders to ensure timely, accurate, and policy-compliant processing

Qualifications

•    Polytechnic Diploma or equivalent, preferably with prior experience in administrative or operations support.
•    At least 1 to 2 years of relevant working experience in an administrative, education, or operations support role.
•    Familiarity with handling documentation, data checks, and process-driven tasks.
•    Ability to manage high-volume and time-sensitive work with accuracy and attention to detail.
•    Good interpersonal and communication skills, with the ability to liaise with multiple stakeholders.
•    Proficiency in Microsoft Office applications.