Job Description

•    Conduct manual verification of academic certificates and transcripts for non-US qualifications.
•    Cross-check the authenticity of awarding institutions and supporting documents.
•    Manage and track verification-related email correspondence with students and institutions.
•    Follow up on incomplete, unclear, or inconsistent documentation.
•    Maintain proper audit trails and documentation records to ensure compliance.
•    Support examination results processing, including administrative checks for accuracy and completeness.
•    Provide on-site support during student registration, including physical document verification and identity checks.
•    Assist with registration desk operations and queue management.
•    Provide administrative support for commencement, orientation, and other academic events.
•    Perform other ad hoc administrative duties as assigned to ensure continuity of operations during peak periods.

Qualifications

•    Polytechnic Diploma or equivalent, preferably with prior experience in administrative or operations support.
•    At least 1 to 2 years of relevant working experience in an administrative, education, or operations support role.
•    Familiarity with handling documentation, data checks, and process-driven tasks.
•    Ability to manage high-volume and time-sensitive work with accuracy and attention to detail.
•    Good interpersonal and communication skills, with the ability to liaise with multiple stakeholders.
•    Proficiency in Microsoft Office applications.