Job Description

The Department of Psychology invites applications for a Temporary Management Support Officer (6-month contract) to support operations at the Clinical and Healthy Psychology Centre (CHPC).

The new staff will support CHPC’s operations in the following areas (including but not limited to):

• Attending to email, phone, and WhatsApp queries related to Professional Services
• Managing online and referral registrations for CHPC clients
• Scheduling Professional Services appointments between clients and faculty staff
• Following up promptly on Professional Service payments from clients
• Following up with faculty for Professional Service session notes
• Receiving clients for Professional Service appointments at CHPC and locking up the clinic at day’s end
• Supporting intern observation scheduling for Professional Service clients, where applicable
• Assisting faculty with availability checks, room bookings, and pre session preparation
• Preparing for the system migration for appointment scheduling, including verifying that OneDrive client folders are updated with required documents, notes, and case file numbers

Qualifications

• Degree holder good with computer skills and ability to design EDMs
• Prior working experience in data entry preferred
• Competent in computer skills especially in Excel, Microsoft Teams, SharePoint and WordPress for website maintenance
• Meticulous
• Good organizational skills
• Ability to multi-task
• Ability to work independently
• Excellent customer service skills

Working Hours and Rate

• Expected working hours: 16 hours per week
• Hourly rate: $15
• Tentative contract period: 22 April 2026 to 21 October 2026

More Information

Location: Kent Ridge Campus

Organization: Arts & Social Sciences

Department : Psychology

Employee Referral Eligible: No

Job requisition ID : 31688